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Pros and Cons of 360-Degree Reviews

 Pros and Cons of 360-Degree Reviews

PROS
• The system is more comprehensive because feedback is gathered from multiple perspectives.
• It may lessen bias and prejudice since feedback comes from more people, not one individual.
• The feedback from peers and others may improve an employees’ self-development.
CONS
• The system is complex in combining all the responses.
• The feedback can be intimidating and cause resentment if employees feel the respondents have “ganged up” on them.
• There may be conflicting opinions, though they may all be accurate from the respective standpoints.
• Raters must undergo some training.
• Employees may collude or “game” the system by giving invalid evaluations to one another.
• Raters may not feel accountable if their reviews are anonymous.
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