Usability Engineering
Overview
Assignment 2 is about the design and implementation of Usability Testing
Assignment 2 consists of two components: Part 1, Part 2 for a total of 45 % of your overall work.
Part 1 - Test plan for larger user study [ 10%]
Part 2 - Final report for larger user study [35%]
This document contains only Part 1 of Assignment 2.
Important Instructions
You must work in a group of 1, 2, 3, 4, 5 or 6 people. You should work with other people from your Prac class, because one Tutor will mark the group submission. You can work with students from another Prac class provided you agree which Tutor to submit your work to and this Tutor knows and agrees. Only one submission should be made per group. Make sure that every group member’s name is on the submission, as well as the Tutor’s name and Prac time information.
Step 1: The website we will be working with is RMIT: www.rmit.edu.au. Your team needs to identify at least five (5) clear tasks which different users accessing the RMIT website could reasonably expect to conduct.
Step 2: Make a Test Plan
This test plan from Part 1 will be used in Assignment 2 Part 2.
What to look for in creating the Test Plan:
• Documents and processes that you will need for the usability test
• Online templates and other test materials can be found in Week 4 Learning
Materials
How to prepare a test plan
1. Gather information and identify tasks.
Identify user profiles, market segments and aspects of the website that you will test.
2. Screeners, tasks and scenarios
Use the user profiles and draft a screener / questionnaire to identify the right participant in your test. Focus on the unique attributes that the user must have.
Define tasks that the users you recruit will perform. Please note that if the user requires an account, you cannot provide your own RMIT account details.
The task must not specify to create a log in, this is a step that the user may decide they would need to take if necessary.
3. Test script, Observation Sheet and Consent Form
Prepare:
• A script to be read by the facilitator to the participant on the day of the test.
The script must welcome the participant and provide them with the necessary information about the test
• An observation sheet to note down your observation during the test
• A consent form to be filled and signed by the participant.
4. Checking
Do a run-through of the entire test to ensure that it will take no more than 45 minutes of the user’s time. Assume that the tasks will take 3-10 times the time an expert takes to do the task. (See Kuniavsky 2012, p285).
Task Checklist
• Do I have a good number of varied tasks? // 3 - 5
• Is the task too easy for the user? //It shouldn’t be
• Is the task realistic? // It must be
• Will the user I recruit be too familiar with the task? //It shouldn’t be
Overview
Assignment 2 is about the design and implementation of Usability Testing
Assignment 2 consists of two components: Part 1, Part 2 for a total of 45 % of your overall work.
Part 1 - Test plan for larger user study [ 10%]
Part 2 - Final report for larger user study [35%]
This document contains only Part 1 of Assignment 2.
Important Instructions
You must work in a group of 1, 2, 3, 4, 5 or 6 people. You should work with other people from your Prac class, because one Tutor will mark the group submission. You can work with students from another Prac class provided you agree which Tutor to submit your work to and this Tutor knows and agrees. Only one submission should be made per group. Make sure that every group member’s name is on the submission, as well as the Tutor’s name and Prac time information.
Step 1: The website we will be working with is RMIT: www.rmit.edu.au. Your team needs to identify at least five (5) clear tasks which different users accessing the RMIT website could reasonably expect to conduct.
Step 2: Make a Test Plan
This test plan from Part 1 will be used in Assignment 2 Part 2.
What to look for in creating the Test Plan:
• Documents and processes that you will need for the usability test
• Online templates and other test materials can be found in Week 4 Learning
Materials
How to prepare a test plan
1. Gather information and identify tasks.
Identify user profiles, market segments and aspects of the website that you will test.
2. Screeners, tasks and scenarios
Use the user profiles and draft a screener / questionnaire to identify the right participant in your test. Focus on the unique attributes that the user must have.
Define tasks that the users you recruit will perform. Please note that if the user requires an account, you cannot provide your own RMIT account details.
The task must not specify to create a log in, this is a step that the user may decide they would need to take if necessary.
3. Test script, Observation Sheet and Consent Form
Prepare:
• A script to be read by the facilitator to the participant on the day of the test.
The script must welcome the participant and provide them with the necessary information about the test
• An observation sheet to note down your observation during the test
• A consent form to be filled and signed by the participant.
4. Checking
Do a run-through of the entire test to ensure that it will take no more than 45 minutes of the user’s time. Assume that the tasks will take 3-10 times the time an expert takes to do the task. (See Kuniavsky 2012, p285).
Task Checklist
• Do I have a good number of varied tasks? // 3 - 5
• Is the task too easy for the user? //It shouldn’t be
• Is the task realistic? // It must be
• Will the user I recruit be too familiar with the task? //It shouldn’t be
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