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Identify examples (three at most) of successful and/or unsuccessful communication exchanges/processes

Identify examples (three at most) of successful and/or unsuccessful communication exchanges/processes you have experienced in the workplace (or other situations if you have not
worked in an organisation) and analyse these situations by applying elements of communication
modelling to demonstrate and evaluate these communication attempts.
An example of an appropriate situation might be as simple as failing to communicate a change
of procedures in a staff or team meeting. Some questions you might consider are:
• What message was sent?
• What message was received?
• What caused noise and interference?
• Were cultural issues in play?
• Was the message sent consistent with the leadership and management communication in the
organisation?
• What other communication elements could have been in play?
• Why did the communication processes break down?
• And very importantly, what application of communication modelling did - or could - have
made a difference?

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